Professional Facilitator, Content Developer, Public Speaker, CEO, Laker fan, Dr. Pepper advocate, movie fanatic and lover of fellow humans!
A.I. for the….loss? This is so crazy! A customer gets a call. It seems like it’s just Andrew calling about real estate. How nice! Customers aren’t dumb! But A.I. can be! This customer realizes it’s not a real person but a ChatGPT bot on the line and puts it to work. Insane. STOP THINKING PEOPLE CAN BE REPLACED!! Hospitality always wins. Kindness always matters. Real human connection never goes out of style. Your lack of consideration for me as a customer lowers your value immensely. I’m not even talking about your product yet! Do better Andrew. #customerexperience #hospitality #peoplematter #realestate #notfoolinganyone
Best example ever of what happens when people try to hit the easy button with their customers.
I agree with you, but my programmer brain says that technically speaking, this is a human error in not properly error-checking the responses to their chatbot.
Tom Ferry while I agree that AI is impossible to ignore... this is why we can't just tell people to "embrace it." If we make it an easy button, we only erode trust.
CEO We B.U.S. I You M.A.T.R; I People are my purpose | Veteran Entrepreneur I IVMF/Bunker Labs Ambassador
3moWow! Another fine example of technology doing things that only humans should be doing. Unfortunately, the humans are probably too busy transferring data from spreadsheets to PowerPoint slides for meetings….you know, something the technology could easily do.